1. Housing Specialist - How would you rate the level of communication between you and our representative? Please
respond to the following areas related to the performance of the housing Specialist who provided support during your stay:

Ease of your booking process

Communication & Response time

Issue resolution

Friendliness of staff

Professionalism

2. Arrival - How would you rate the level of your check-in?This section asks you to recall how the temporary housing
experience started for you. Please rate the quality of the following:

Check in coordinator

Clarity of directions to the property

Explanation of available services and features

Key arrangements and access to your facility

Readiness of your unit upon arrival

3. Unit Satisfaction - This section relates to the furnishings and services provided inside your living unit. Please rate the
quality of the following:

Furnishings

Internet

Roku TV Streaming

Cleanliness of the condo

Location

Proximity to living needs (grocery stores, pharmacies, worksites, etc.)

Extent to which unit met your needs

4. Property Satisfaction - This section relates to your surroundings outside your living unit. Please rate the below related
to the property and area around your unit:

Condition of common areas

Amenities

Care of the grounds

Surrounding community

8. Your Information

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