Bilingual Finance & Operations

💼 Bilingual Finance & Operations Support Specialist (Remote) – Part-Time

 

🌟 Company Overview

At CHFR, we believe that impeccable financial management and an exceptional client experience are two sides of the same coin. The Finance and Operations Support Specialist role at CHFR is perfect for someone who loves numbers and people. This role is designed to be the crucial link between the company’s financial accuracy and its exceptional client experience, handling everything from bookkeeping to guiding tenants through the reservation process. If the candidate is a bilingual organizational powerhouse who thrives on variety, we want to hear from them. This role is for a versatile and organized individual who thrives in a dynamic, multitasking environment.

🧩 Your Profile

    • Languages: Fluent bilingual proficiency in Spanish & English (written and spoken) is mandatory. Applications without this requirement cannot be considered.
  • Technical Skills (Non-Negotiable):
    • QuickBooks: Comfort with journal entries, reconciliation, and financial reporting.
    • Spreadsheet Guru: You live in Google Sheets/Excel and use functions like IMPORTRANGE, VLOOKUP, QUERY, and ARRAYFORMULA to automate data sync and create powerful reports.
  • Work Style: Independent, incredibly detail-oriented, and able to seamlessly switch between deep analytical tasks and personable customer communication.

📌 Key Responsibilities

Finance & Bookkeeping (~50% of time)

  • QuickBooks Management: Organize and manage accounting entries, ensuring precise bookkeeping.
  • Spreadsheet Integration: Maintain and optimize Google Sheets integrations to automatically synchronize data (expenses, revenues, balances) across multiple documents.
  • Expense Management: Record and categorize fixed and variable expenses for each property.
  • Cost Analysis: Monitor operational costs, preparing structured expense reports and financial insights.
  • Transaction Recording: Accurately record debit and credit entries in the accounting system.
  • Team Communication: Collaborate effectively through Google Chat, WhatsApp, and video conferences.
  • Financial Updates: Participate in periodic meetings to provide financial analysis and reporting.

Operations & Client Support (~50% of your time)

  • Respond to customer inquiries via phone, chat, or email.
  • Present potential tenants with housing opportunities via phone or email.
  • Manage all email correspondence with potential and current tenants.
  • Create and maintain up-to-date spreadsheets.
  • Answer tenant maintenance calls and direct them to the correct landlord.
  • Send check-in and check-out instructions to tenants by email.
  • Send vacate notices and renewal reminders 30 days before lease expiration.
  • Send rental invoices to tenants.
  • Assist tenants through the reservation process (application, lease agreement, instructions).
  • Keep all digital files organized and up to date.
  • Coordinate showings and cleanings, organize Google Calendar, and set reminders.
  • Conduct marketing and internet research.
  • Online marketing: email campaigns and posting ads.
  • Perform basic accounting tasks: uploading receipts and assisting with expense reports.
  • Update website and social media.

🖥️ Technical Requirements

  • Software: QuickBooks, Excel/Google Sheets, Google Drive
  • Tools: Google Meet, Google Chat, WhatsApp
  • Environment: Quiet home office, no background noise
  • Equipment: Computer (Windows 10+ or equivalent), noise-canceling headset, stable internet (min. 5 Mbps)
  • Attributes: Proactive, analytical, detail-oriented

🎓 Desired Qualifications & Experience

  • Experience: Minimum 2 years in accounting, bookkeeping, or financial operations.

🌟 Ideal Traits

  • Superb communication skills and willingness to ask for guidance when needed.
  • Warm personality, self-motivated, proactive, and committed to learning.
  • Strong attention to detail and problem-solving skills.
  • Ability to multitask and prioritize effectively.
  • Customer service experience.
  • Comfortable with video call meetings.

🎁 Benefits & What We Offer

Career & Formal Benefits

  • Formal employment position with long-term stability (not a contractor role).
  • Opportunities for professional growth, with potential to move into full-time roles.
  • Paid training and mentorship programs.
  • Annual bonus equivalent to a 13th salary.

Lifestyle & Personal Benefits

  • Fully remote — work from anywhere in the world.
  • Inclusive, respectful, and supportive team environment.
  • PTO and paid holidays (11 days per year).
  • Paid birthday and work anniversary day.
  • Paid vacations: 2 weeks after 1 year · 3 weeks after 2 years · 4 weeks after 3 years.

 

⏰ Schedule Options (4 hours/day · 20 hours/week)

Please specify your top 2 shift preferences in your application.

Weekday Shifts (Mon–Fri, EST):
 9am–1pm · 10am–2pm · 11am–3pm · 12pm–4pm · 1pm–5pm · 2pm–6pm · 3pm–7pm

Weekend Shifts (Sat–Sun, EST):
 10am–2pm · 12pm–4pm · 1pm–5pm · 3pm–7pm

📌 This is a 5-day workweek. You will have two consecutive days off based on your selected shift (for example, if you work a weekend shift, your days off will be during the week).

💵 Salary & Commissions

  • Base Salary: USD $300/month

Commissions:

Annual Bonus: Equivalent to a 13th salary


📬 How to Apply

At CHFR, we know applying for a new role can be daunting — self-doubt and imposter syndrome are real. But if you’re excited about this opportunity and meet most of the requirements (especially fluent English and strong accounting skills), we want to hear from you.

We proudly foster diversity and inclusion, and are committed to being an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

📩 Ready to join us? Apply here!